Drug testing and other services can be beneficial. When you work with a medical review officer, there are some very beneficial MRO services you can take advantage of. It’s simply a matter of finding out what services you can tap into and knowing how they will be able to help you.
Electronic Data Management
In today’s tech savvy world, it is important to be able to access data electronically. One of the top MRO services is electronic data management. It will allow you to keep all of the information in the cloud, and access it as necessary. You can eliminate the paper trail, and this enhances security at the same time.
The MRO will take care of all of the data management, and provide you with access as needed. Updates will also be made as random drug testing takes place across your workforce.
Chain of Custody
It is imperative that a chain of custody is followed every step of the way. If for any reason, the chain is broken, the results of the drug test become invalid. You don’t want this to happen because it may be of the utmost importance for what is going on. For example, if an employee injured him or herself on the job, and then tested positive, you may be pressing charges. If the chain of custody is broken, however, the results may get thrown out in court. This means that you wouldn’t be able to prove that the person was on drugs when the injured themselves.
You have the ability to obtain real-time updates on everything that the medical review officer does for your company. This includes learning about which employees have recently undergone drug and alcohol testing, as well as what the results are. If anyone tests positive, you can receive an alert. It will make it easier to find out what is going on with the program.
There may be instances when you have employees that do not speak English. When they are going through the drug and/or alcohol testing program, translations need to be made. This will allow the person to know what their rights are, and how to conduct themselves. Further, if they were to test positive, you want to make sure that they understand what it means and what help is going to be provided to them.
Particularly when you are seeking legal action for someone testing positive, you may need a medical review officer to provide expert testimony. They may go into the court, or provide telephone litigation support. Either way, it’s a service that you can tap into as it is necessary.
You can also rely on the medical review officer to provide a consultation, which can help you implement a program, help with prescription abuse, monitoring, and much more.